Do you need more information or have a question? Call Provider Services at 1-844-477-8313 Monday through Friday from 8 a.m. to 8 p.m. Eastern or submit a request form.
If you are a contracted Sunshine Health provider, you can register now. If you are a non-contracted provider, you will be able to register after you submit your first claim.
Once you have created an account, you can use the Secure Provider Portal to:
We want to ensure appointments for medical services and behavioral health services are available to our members on a timely basis. Please see the Appointment Availability Standards for Medicaid, CMS Health Plan and Ambetter (Marketplace) to ensure these standards are implemented accordingly within your practice.
Provider Town Halls cover a variety of post-integration updates to better assist you in navigating our processes. Our Town Hall series is ongoing; however, we modified our existing process to separate the sessions and make them more specific to specialty types. Please register in advance—space is limited. To register for an upcoming Town Hall or watch recordings of previous Town Halls, visit our Training web page.